HOW DOES IT WORK?
When you have a date and venue selected, as well as a color scheme or theme in mind, please contact us for a consultation. It is a great idea to have a rental budget in mind as well as a list of things you are considering so we can better serve your needs. All of our inventory is available to view, with pricing, on the website. Each item has an inventory number and, in most cases, a name. Once you have determined which items you would like to include in your event by placing them in your “cart”, you may submit your order to review. I will receive a copy of your order and will be able to approve any necessary delivery fees associated and get your order underway. A week before your event date, we will contact you to confirm the delivery date/time and location as well as the items to be rented.
HOW MUCH DOES IT COST?
All of the inventory is priced individually as shown on the inventory tabs. We also offer styled collections which are predetermined coordinating sets for one collective price. Please send an inquiry for more details about styling services.
IS THERE A MINIMUM RENTAL FEE?
Yes, for wedding and event rentals with delivery, we have a $300 minimum order requirement. This does not include tax or delivery charges.
DO YOU OFFER CLIENT PICKUP OF ITEMS?
We no longer allow client pickup of items. Due to the damages and theft we have incurred allowing this service, we, unfortunately, had to discontinue allowing this as an option.
DO YOU OFFER DELIVERY?
Yes, we offer delivery to your venue for orders over $300 and includes inventory placement and return pickup. There is an additional charge for this service and it is based on the distance traveled per trip necessary. Additional fees may apply for inventory requiring placement up stairs, with a freight elevator, over long distances on foot, etc. For orders requiring return pickup after 9pm, there will be a late-pickup fee based on the location and complexity of the load out. The total amount of the fee will be included in your delivery quote if the necessary information is provided regarding the pickup. If late-night pickup is required, the fee is due prior to delivery.
DO YOU REQUIRE A RETAINER?
Yes, a 50% non-refundable retainer is required to reserve items on orders over $300 (excluding tax and delivery). The remaining balance is due 30 days before your event date. If your event is taking place within 30 days of booking your rentals, the full rental fee is due to reserve any items.
DO YOU OFFER HOURLY PROP RENTAL?
No, our items are priced for daily rental at this time.
DO YOU PARTICIPATE IN COLLABORATIVE STYLED SHOOTS?
Yes, we participated in styled shoots several times a year. To be considered for this collaboration, please submit your request via the button below. If we determine the collaboration would be a good fit, we will be in contact with you to make arrangements!
I HAVE AN ITEM FOR SALE. WOULD YOU BE INTERESTED?
Yes, we purchase items from private sellers quite often. Please be sure to submit photos of the item along with pricing and details for consideration. Submit offers to lostandfoundrentals@outlook.com.
CAN I VISIT THE SHOWROOM?
Yes, a one hour showroom tour may be scheduled by appointment only. The cost is $49 and the fee will apply towards your rental fee.
WHAT IF SOMETHING GETS DAMAGED OR LOST?
We understand things happen beyond your control at an event, however, you will still be responsible for covering any and all damage that occurs to the rented inventory during your rental period. In order to rent any of our inventory, a Rental Agreement must be signed in which you take responsibility for covering any damage which includes stains, breaks, lost items, etc. A Damage Deposit Fee is also required to cover fees associated with damage. This check is returned to you within 10 days after the event once items are inspected for damage.
WHEN SHOULD I RESERVE INVENTORY?
Because our items are so unique, and one-of-a-kind in most cases, it is best to reserve them as soon as you make a decision to ensure the items are available for your date
How do I pay for my rental order?
We accept payments in two ways: 1) via credit card (with a 3% processing fee) or 2) via personal check.
DO YOU ALLOW INVENTORY PICKUP AND RETURN?
Yes, we allow pickup of certain items that travel well. However, large furniture and upholstered sofas must be transported by Lost and Found Vintage Rentals. Delivery fees will apply and are based on distance traveled.