the experience

Yes, a 50% non-refundable Date Retainer Fee is required to reserve items on orders (excluding tax and delivery). The remaining balance is due 30 days before your event date. If your event is taking place within 60 days of booking your rentals, the full rental fee is due to reserve any items.

All of our inventory is available to view, with pricing, on the website under the Inventory tabs and is organized by collections. Each item has an inventory number and, in most cases, a name. Once you have determined which items you would like to include for your event simply click Add to Wishlist on those items which will place them in your "cart", then, submit your order with your event and vendor details for review. We will receive a copy of your order and will be able to approve any will contact you within 72 hours with the delivery fees associated with your location. Once approved, you will receive a rental agreement sent to your email for signature. You may print, sign and mail your rental agreement with payment to our PO Box listed on your rental agreement. We will accept an electronic signature and payment via PayPal, if necessary, with an added 4% processing fee.

We currently accept payments in two ways: 1) via credit card (with a 4% processing fee through PayPal invoicing) or 2) via personal check 3) ACH withdrawal

Yes, we love to meet our clients and hear all about their upcoming events, but have a few requirements to be completed first. Please submit your wishlist on the website and indicate in the notes, you'd like a consultation with your availability for the meeting. This allows us to know which items you'd like to see in advance, so we can ensure they are available for your private consultation and are available for your event date. Consultations are typically scheduled Tuesday through Friday from 10am to 4pm, however we can make weekend appointments as our schedule allows. Private Consultations are provided by appointment only. Please no walk-in visits.

We understand things happen beyond your control at an event, however, you will still be responsible for covering any and all damage that occurs to the rented inventory during your rental period. In order to rent any of our inventory, a Rental Agreement must be signed in which you take responsibility for covering any damage which includes stains, breaks, lost items, etc. Our contract outlines these details much more thoroughly.

Because our items are so unique, and one-of-a-kind in most cases, it is best to reserve them as soon as you make a decision to ensure the items are available for your date. It is important to have your event date and location solidified before placing an order. We tend to see orders come in for events taking place within three to nine months of the event date.

No, our items are priced for daily rental at this time.

Yes, we permit changes within the parameters of our rental agreement, up to fifteen days before your event date. We require a signed rental addendum for orders that have items removed or added.

Yes, we offer a discounted rate for those needing our rental items on a weekly or monthly basis. This is a great option for those fun movie and photography shoots, events lasting more than one night, businesses needing a window display, etc.. Our 3-day rental rate is double the daily rate. Our weekly rental rate is triple the daily rate and our monthly rental rate is quadruple the daily rental rate. 

We are always so sad to hear about cancelled events, but do understand that sometimes happens. To cancel an order, we do require notice from the original renter IN WRITING VIA EMAIL. The Date Retainer, which is paid to book the rentals, is non-refundable and holds the items for your event date, so there are no refunds of that portion. However, any payments made over the Date Retainer amount would be refundable in the event of cancellation. Return payments will be processed as the initial payment was made. A check will be sent for payments via check and an invoice payment will be returned via PayPal.

We will review each request on a case-by-case basis, however, unless you have a wedding planner involved in your event, it's likely we will not approve the request due to the number of damaged inventory we've had at private residence events.

All of the inventory is priced individually as shown on the inventory tabs. We also offer styled lounge collections which are predetermined coordinating sets for one collective price. Please note: the rental fees shown do not include the delivery fee and sales tax (6.75%). The delivery fee is based on the number of staff required to handle your order, the distance travelled, any obstacles to loading the items into your venue such as stairs, freight elevators, long distances to travel across terrain, etc.?

We purchase items from private sellers quite often! Please be sure to submit photos of the item along with pricing and details for consideration. Submit offers to lostandfoundrentals@outlook.com.

Yes, for local Dayton, Ohio wedding and event rentals with delivery, we have a $300 minimum order requirement (not including the delivery fee or sales tax). For Cincinnati and Northern Kentucky, there is a $500 minimum order requirement. Orders to Columbus have a $1000 minimum order requirement (not including tax and delivery). Please inquire for rental fees to locations not listed here.

As much as we'd love to provide our rentals for every sponsored event requested, we only have room for a few in our annual gift-giving budget. If you think your event would be a good match to our values, please reach out and provide details. If we can make it work, we will certainly try!

Rentals booked within 10 days of the event will incur a 20% Rush Fee added to the order. 

Yes, we LOVE participating in styled shoots when the vision aligns with our business goals. To be considered for this collaboration, please submit your request via the button below. If we determine the collaboration would be a good fit, we will be in contact with you to make arrangements!

Yes, we offer delivery to your venue for local orders over $300 (see minimum order options for other areas above) 
and includes inventory placement and return pickup. There is an additional charge for this service, and it is based on the distance traveled per trip necessary. Additional fees may apply for inventory requiring placement up stairs, with a freight elevator, over long distances on foot, etc. For orders requiring return pickup after 9pm, there will be a late-pickup fee based on the location and complexity of the load out. The total amount of the fee will be included in your delivery quote if the necessary information is provided regarding the pickup. If late-night pickup is required, the fee is due prior to delivery.

Yes! We now permit client pickup and return of smaller items that meet our minimum Will Call Order requirement of $500 and do not require special transportation or assembly needs. We will require you to arrive for pickup and return at a specific appointment time predetermined in advance and included in your contract. The vehicle you transport our rentals in must be a clean covered vehicle, free of pets and smoking. No items are to be returned and dropped outside our warehouse. If a person other than the renter is picking up or returning, that person's name must be designated on the contract as the transportation representative. Pickup may take place the last business day before the event and returned the next business day after the event unless special arrangements have been made in advance.